Zenith bank replies customer who complained N4 million vanished from her account

Zenith Bank Plc has issued a statement after a female customer identified as Chiamaka Agim said she lost ₦4.039 million from her account.

Reports earlier gathered that Agim had gone to the bank questioning the unapproved debit alerts she got.

Responding to the claims, a letter signed by Anyar Ikwor, Internal Control Unit, Zenith Bank noted it that can only recover a sum of N800,500 out of the missing amount.

It was further reported that Ayim was called around Tuesday, 10 January 2023 by 6 pm, by a bank official who notified her during the phone conversation that the transaction was done through her e-token which meant that she must have handed out the token pin.

However, Ayim denied the claims as she insisted that she has never applied for a token or has one linked to her account.

N3.71 million was sent to one Isah on Monday, 9, January 2022 at 8.28 pm, the same account received another N222,900 and three minutes later Abdulraham Sani received N102,000 15 minutes late at 8.48 pm.

See the report below: