Airtel released a statement to inform their customers in case they no longer see Airtel service on their phone!
Airtel Networks Limited wishes to inform our customers and the general public that the prevailing situation in the country regarding the scarcity of diesel and other petroleum products is presently impacting negatively our commitments to delivering best-in-class quality of service and seamless telephony experience to all Nigerians.
While we are currently doing everything within our means as well as going the extra mile to ensure that all our base stations and switches are up and running, it is sad to note that it is becoming increasingly difficult to replenish current stock of diesel due to the lingering scarcity of the products.
We are also concerned that, if the situation persists, it may have adverse effects on our network, impacting both voice and data services.
Airtel, therefore wishes to assure all customers that we will continue working with all our partners and stakeholders to mitigate any negative impact as we remain committed to our promise of providing exceptional services just as we seek the cooperation and understanding of all whilst apologizing for any inconvenience at this time.